1. Fat Quarter?! What does that mean?!
All fabric on the site is sold by the fat quarter, unless otherwise stated due to pattern design, which measures approx 50cm x 56cm (i.e. a quarter square of one meter). If you would like to order 1/2 meter please enter 2, 3/4 meter please enter 3 and for 1 meter pls enter 4. You get the gist!!
2. How will my fabric arrive?
So all fabric will be cut as one continuous length - so if you entered 3 in the quantity box you won't get 3 separately cut fat quarters but as a long length. It will be folded with the fewest number of folds possible (depending on the length you order) and won't be ironed so you won't have to spend hours pressing!
We would still recommend pre washing fabric just to be safe and to ensure your finished make doesn't shrink (disaster!!!)
Pictures of the fabric have been taken directly from the manufacturers in order to give you the best and true representation of the fabric. We will on occasion include additional photos to outline size of pattern etc.
3. How long will my order take?
We aim to complete all orders with 1-2 working days. If we are away at shows or during the Christmas period a notification will be on our website advising you of any changes. All items are sent out using Royal Mail First Class post which usually takes 1-2 days to arrive.
If you are waiting more than 7 days please get in touch with us via the email address so that we are aware of the situation. However, we do ask that all customers to wait 15 working days as after this time Royal Mail are able to class an item "lost". We will then be able to issue a replacement or a refund for you.
4. How can i get in touch if i have a query?
Please fill in the online contact us form and we will get back to you as soon and possible! Don't be shy!!
5. I'm not sure i like this fabric anymore can i send it back?
All fabrics a cut to order so unfortunately we cannot accept returns unless there is a fault with the fabric i.e with the print or quality. If you would like to send back a pattern we will gladly issue a refund if you have changed your mind, just make sure it is unopened and in its original condition.
6. I'm not sure if the fabric i like will be suitable for what i want to make, how can i check?
Again, do get in touch with us and we will be able to advise you accordingly. If we do not carry the fabric suitable for your project we will let you know. Better than you waste your hard earned cash!
7. I live outside the UK can i still place an order?
Unforntately we are currently unable to ship orders overseas.